Job & Workstation Pages

Overview This page walks you through how to use and set up your Jobs and Workstation pages. In order to access the Jobs feature, log in to your Rescale account (Rescale Platform). You can create an account here if you don’t have a Rescale account. From the Job and Workstations page, you can view, manage, and configure…

System Requirements FAQ

Browser Requirements The Rescale platform has been developed to deliver an application through any HTML5 browser. This includes support for the latest versions of Chrome, Firefox, and Edge on various desktops. While Rescale may work on other HTML-capable browsers, Rescale officially supports the latest version of the following browsers and operating systems. For the best…

Duplicating Jobs

Last updated: July 19th, 2023 Overview This page walks you through how you can duplicate jobs on Rescale. This capability enables users to duplicate a job, copying all the initial settings and associated files, thereby saving time and effort when running similar tasks. Whether you’re duplicating a job to modify parameters or re-run a completed…

Troubleshooting Batch Jobs

Overview In this guide we will show you some common sources of errors encountered by users running jobs in batch on the Rescale platform. We will try to show you how to diagnose some of these errors. We will also discuss ways on how to avoid and correct them. Job Status page Results page process_output.log…

Downloading Job Data

Overview Once your job has finished, you will most likely wish to access and download the results to your local computer. There are many ways to download all, or a subset, of the job files. File Selection and Download After your basic job has finished, you will be presented with the Results page as shown…

Contacting Rescale Support

Last updated: Sept 22, 2023 Overview Rescale provides professional support and problem solving through the Rescale Help Center, our recommended method for contacting us. Additionally, the Rescale Help Center includes product documentation, a knowledge base, best practices recommendations, debugging tips, troubleshooting guidance, video tutorials, and other information that can help customers learn the best ways…

Hardware On Demand FAQ

Updated: June 1, 2022 Overview While setting up the hardware setting for a job, several priority options may appear in the Price column: On Demand Priority and On Demand Economy, depending on what is configured for the selected coretype. On Demand Priority The On Demand Priority option is a job service level for general use…

Managing Job Results

Last updated: December 1, 2022 Overview This page shows you how to manage all the generated output files from your jobs. Effective management of your output files has numerous benefits, including reduced file size (and therefore transfer speed), effective housekeeping of data, and easy access to files on Rescale Cloud Files. When running a job…

Post-Processing Job Results

Last updated: June 1, 2022 Overview The Rescale platform’s post-processing functionality allows you to extract, process, and display selected data from output files directly on the Rescale platform and without the need to transfer data to your local machine.  The post-processing capability allows you to fully take advantage of the powerful hardware provided by Rescale,…

Stopping a Job

Last updated: September 7, 2023 Overview This page walks you through how to stop or force stop a job from the Job Status page using the Force Stop button. Note that the Force Stop button is only visible when you click on the Stop button. Ways to stop a job There are two ways to…