Commenting on a Job

Last updated: June 1, 2022

Overview

Job comments allow you to interact with your team directly in the Rescale platform using free text. In comments, you can also tag other jobs and team members in order to share information quicker.

How to comment on a job

In the Comments section, you can use markdown or free text in the text box to create new comments. Select the Comment button when you are finished writing your comment.

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Figure 1: Enter comment

Comments are shown in the Comments section of any job and will remain attached to the job indefinitely until they are manually deleted.

Mentioning collaborators

You can select a collaborator to mention by typing the @ symbol in the Comments section and then starting to type their name or email address.

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Figure 2: Finding user

Once you mention a user in a comment, they will receive an email from Rescale with the mention and a link to the job. 

Note that you must share the job with the tagged user if they are not already a collaborator in order for them to see the comment. If you try to tag someone in a comment on a job they are not already part of, you will receive the following error notification:

error
Figure 3: Sharing settings error

If this occurs, click the error message to go to the Share Job settings.

When the tagged user with access to the job clicks the link to the comment, they will be directed to the platform where the comment will be outlined so they can easily find where they were tagged.

Linking jobs

You can link a job by typing the # symbol in the Comments section and then starting to type the job name.

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Figure 4: Linking jobs

Once you make a job comment with a linked job, you will be able to click into the job directly from a comment.

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Figure 5: Click into job

Pinning Comments

You can pin any comment to the top of the Comment list by selecting the Pin icon in the upper right corner of the comment. Pinned comments will be highlighted in yellow.

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Figure 6: Pinned comments

Replying to comments

In addition to posting a comment, you can reply directly to a comment by clicking the Reply button. This will create a thread under the parent comment.

Parent thread
Figure 7: Parent comment thread and reply

FAQs

Can you remove or edit a comment created by another collaborator?

Currently, comments can only be edited or deleted by the collaborator that created that comment.